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Comprehensive safety, quality and compliance management platform. Reports, inspections, GMP audits, incident investigation and training — in a single tool.
Multitype reporting: every observation counts
Observations, hazards, incidents, near-misses, non-conformities, suggestions: six report types to capture every field event. Each report is classified by severity, geolocated and documented with photos.
- 6 report types — Observation, Hazard, Incident, Near-miss, Non-conformity, Suggestion
- 4 severity levels — Severity classification to prioritize report handling
- Photo Documentation with GPS — Geolocated visual evidence for each report, directly from the field
- Comment Thread and History — Contextual exchanges, status tracking and full traceability of each report
Configurable inspections: 12 question types
Create custom checklists with 12 question types: Yes/No, text, number, multiple choice, photo, signature, date, rating 1-5, slider 0-100, barcode and QR. Versioned templates, automatic scoring with weighting and non-conformity detection.
- 12 configurable question types — Yes/No, Yes/No/NA, text, number, choice, multichoice, photo, signature, date, rating, slider, barcode
- Automatic Scoring with Weighting — Score calculation by section and by inspection, with automatic non-conformity flagging
- Recurring Scheduling — Daily, weekly, monthly, quarterly, semi-annual and annual frequencies
- Offline Data Entry on Tablet — Inspectors complete checklists in the field, automatic synchronization when back online
Template Creation
Sections, questions, weightings and versions
Question Configuration
12 question types with scoring options
Planning
Daily to annual recurrences, team assignment
Field Data Entry
Tablet or mobile, offline mode available
Scoring & Report
Automatic scoring, NC detection, exportable report
Structured GMP audits: multizone scoring and NC tracking
Plan weekly or ad hoc audits with a hierarchical Section, Zone and Result structure. Each zone is scored from 0 to 10, detected non-conformities automatically generate corrective actions with mandatory photos.
- Multizone scoring 0-10 — Zone-by-zone scoring for granular assessment of each audited area
- Mandatory NC Photos — Systematic visual documentation of each observed non-conformity
- Automatic Corrective Action Creation — Each NC generates an assigned corrective action, with deadline and tracking
- Progress and Compliance Tracking — Audit progress dashboard and compliance rate by zone
Audit Scheduling
Define the scope, zones and frequency
ConfigurationScoring by Zone
Scoring from 0 to 10 for each audited zone
FieldNC Detection
Non-conformity Identification with Mandatory Photos
AutomaticAutomatic Corrective Actions
Automatic creation and assignment of remediation actions
AutomaticStructured Investigation: 4 methods, one complete analysis
Analyze every near-miss with proven methods. Identify root causes, document contributing factors and witness statements, then trigger corrective actions whose effectiveness is verified.
- 4 integrated investigation methods — 5 Whys, Ishikawa, Fault Tree, Bow Tie
- Root Cause Analysis — Systematic tracing back to the origin of each event
- Contributing Factors, Witness Statements — Comprehensive context documentation and collection of witness statements
- Corrective actions with effectiveness verification — Action tracking through to proof of actual effectiveness
Integrated LMS: train, assess, certify
A comprehensive learning management system built directly into your safety platform. Create structured courses with modules and lessons, assess with varied quizzes, and issue certificates with validity periods and automatic renewal.
- Courses with modules and lessons — Text, video and document content organized by difficulty level
- Quizzes with multiple question types — Single choice, multiple choice, true/false, free text to assess learning outcomes
- Certificates with validity periods — Automatic issuance, expiration tracking and renewal reminders
- Team self-enrollment and progress tracking — Automatic group assignment, individual and team progress dashboard
What our clients ask us
Does Incid work offline?
Yes. The Inspections module allows full checklist entry in offline mode on tablet or smartphone. Data is automatically synchronized when connectivity is restored. Reports can also be created offline and submitted later.
How are inspections structured?
Inspections are based on versioned templates organized into sections. Each section contains questions from 12 available types (Yes/No, Yes/No/NA, text, number, single choice, multiple choice, photo, signature, date, rating 1-5, slider 0-100, barcode/QR). Each question can be weighted for scoring and flagged as a non-conformance.
What is the GMP audit in Incid?
The GMP (Good Manufacturing Practices) audit is a dedicated module for manufacturing best practice audits. It structures the audit into sections and zones, each scored from 0 to 10. Detected non-conformances require a mandatory photo and automatically generate corrective actions assigned to the relevant managers.
What investigation methods are available?
Incid integrates four investigation methods for near-miss analysis: 5 Whys (iterative root cause drill-down), Ishikawa diagram (cause-and-effect), Fault Tree Analysis and Bow Tie (prevention and protection barrier analysis). Each investigation includes root cause identification, contributing factors, witness statements and corrective actions with effectiveness verification.
Does Incid support multisite / multiorganization setups?
Yes. Incid is a multi-tenant SaaS platform with complete data isolation per organization. Each organization can configure its own workflows, inspection templates, audit structures and training catalogs. SSO authentication (Google, Azure AD) and 2FA TOTP are available for all organizations.
How Does the Training Module Work?
The Training module is a full LMS integrated into the platform. You create structured courses with modules and lessons (text, video, document), with difficulty levels. Quizzes support multiple question types (single choice, multiple choice, true/false, text). Certificates are issued automatically with a configurable validity period. Team self-enrollment and progress tracking complete the solution.
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